Getting Started With PEN
Visit the PEN website and click on 'Sign Up’ at the top of the PEN homepage. N.B: PEN links to your BDA membership number so make sure you have this available when setting up your account.
- Step 1: Create your PEN account by filling in the form, including your name and contact details. Choose a username and password (case sensitive).
- Step 2: If you are a BDA member, click ‘Member Registration’ to register for your free PEN subscription. If you are not a member of the BDA, join now. If you are a new BDA member, you can register for a free 15 day trial and convert to your full PEN subscription on or after the date your membership commences.
Frequently Asked Questions
Accessing your account
You will need your username and password to access your PEN account.
How do I change my contact information?
Click on the symbol at the top-right hand side of any PEN webpage (next to the magnifying glass 'Search' symbol). Click on ‘My Account’ and ‘Change Contact Information’ to confirm and save the changes.
How do I change my personal details?
Click on the symbol at the top-right hand side of any PEN webpage (next to the magnifying glass 'Search' symbol). Click on ‘My Profile’ and 'Save and Update' to confirm and save the changes.
I have already registered but can’t remember my username - How do I find it?
A member of the BDA PEN Team help you find this. Please call 0121 200 8080 or email the team at email@example.com (for data protection and confidentiality reasons, BDA staff will check some personal details with you to ensure your correct identity).
I have already registered but have forgotten my password. How do I get a password reminder?
Go to the PEN website, click on 'Login' and 'Help! I Forgot My Login Information' underneath the username and password box. Enter your PEN username and click on ‘Reset Password’. A password reminder will be sent to the email address you specified when you set up your PEN account.
If you have forgotten your PEN username, click next to 'Forgot Your Username?'. Enter the email address registered to your PEN account and click on 'Send Username'. A username reminder will be sent to the email address you specified when you set up your PEN account.
I have reset my password but haven’t received a reminder. What do I do?
A member of the BDA PEN Team will need to check that we have your correct email address. Please call 0121 200 8080 or email at firstname.lastname@example.org and ask the member of staff to check that the correct email address is held for you.
If you have any difficulties please contact the BDA PEN team at email@example.com in the first instance or ring the BDA office 0121 200 8080. We are here to help you.