Regardless of the problem, the BDA recommends following these core steps:
Step 1
Identify and prepare: Define the issue, check your contract/policies, and gather evidence (emails, diary of events, witnesses).
Step 2
Raise it informally: Most issues are best resolved through a direct conversation or concise email to your line manager.
Step 3
Contact your BDA workplace representative: To check who your local rep is, email [email protected]. If you do not have a workplace representative, we will put you in contact with the BDA Employment Relations Team.