Head of Operations

Location

Birmingham based with hybrid working (expected to be in the office 2+ days per week)

Hours: Full Time, Monday to Friday (36 hours per week)

Salary: £55,082

Full Job Description: download here

About the BDA

The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.

We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.

About the role

This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.

As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.

You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.

This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.

We're looking for someone who:

  • Has significant operational leadership experience within a complex organisation.
  • Is passionate about organisational improvement and delivering change.
  • Can combine strategic thinking with hands-on delivery.
  • Has experience of performance management, governance and business planning.
  • Understands how digital, data and AI can improve organisational effectiveness.
  • Is an excellent communicator who can build relationships and influence at all levels.

Why join us?

  • The opportunity to shape and influence a growing and ambitious organisation.
  • A varied and rewarding leadership role with real scope to make a difference.
  • A flexible, supportive and values-led culture.
  • Generous annual leave and pension arrangements.
  • Commitment to learning, development and wellbeing.

For further information about the role and person specification, view the full Job Description [PDF].

Closing date: Sunday 26 July 2026